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Account Manager Sleep Specialist

1 month ago

Sydney, New South Wales, Australia Philips Full time

Job Title

Account Manager Sleep Specialist – NSW Central (Sydney Metro)

Job Description

At Philips, we're dedicated to improving the lives of 3 billion people by 2025. Our Sleep and Respiratory business is passionate about providing solutions that lead to healthier patients, healthier practices, and healthier businesses.

Your Opportunity

We're seeking an experienced Account Manager to join our high-performing sales team based in Sydney central. As an Account Manager, you'll be responsible for driving the growth of our Pharmacy and Healthcare Provider channel business to assigned accounts. This is a key territory for our business, managing Sydney metro and Eastern suburbs, with everyday offering new and exciting challenges.

With a strong background in sales, customer service, and account management, you'll call on assigned customers to promote and sell market-leading medical products through consultative selling and strategic negotiation. You'll also be heavily involved in customer product demonstrations and regular information and training sessions.

Your role:

  • Map the SRC product & solutions market opportunity with assigned accounts, identifying key resellers, leading physicians, key purchasing bodies, key decision makers, and key clinicians. Then, prioritise to develop specific sales actions plans to help customers achieve clinical/commercial outcomes and grow our sales.
  • Partner up with the Clinical Sales team to achieve key growth & revenue-generating activities.
  • Make sales calls, ask for orders, work with customers to expand business opportunities, ensure products are properly presented, and that customers are aware of product changes, new releases, etc.
  • Work with Product Managers on pricing, quotes, shipping, resolving order problems, etc., as required.
  • Regularly call on all assigned customers to promote and sell assigned products through consultative selling and strategic negotiation.
  • Drive brand preference for assigned sleep products, solutions, and accessories through increased face time and visibility with key sleep stakeholders.
  • Participate in Local/Australia trade shows, conventions, and exhibitions promoting the sleep product portfolio as required.
  • Cultivate new and existing pharmacy businesses that have commenced PPS Professional Service, including regular store visits, training, and sales support.
  • Responsible for reporting customer feedback according to applicable quality standard policy and follow up relevant assigned quality & regulatory training in a timely manner.

You're the right fit if:

  • You have at least 2+ years of working knowledge of Sales Process, Account Management, and Consultative Selling.
  • Clinical or paramedical background in Respiratory/Sleep Medicine is ideal or experience within medical devices sales.
  • Possess a clinical/Science background/education with the ability to absorb clinical and technical information.
  • Great Interpersonal skills and ability to manage different customer bases.
  • An ability to create and capitalise on opportunities.
  • Your business acumen will assist in managing time/priorities as well as analysing and interpreting reports – sales revenue/customer/product and Medicare statistics.

About Philips
We're a health technology company built around the belief that every human matters. We won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

Philips is an equal opportunity employer committed to building and supporting an inclusive workforce that reflects the diverse communities we operate within. Your application will be fairly assessed, regardless of your race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran or disability status.

We're living this commitment through our Reconciliation Action Plan and employee-led resource groups, and we encourage people from all backgrounds, including Aboriginal and Torres Strait Islander, Māori and Pacific Peoples, to apply.

Should you require assistance during your application process due to accessibility reasons, we will accommodate this upon request.