Customer Experience Specialist

1 week ago

Brisbane, Queensland, Australia beBeeBeauty Full time $50,000 - $80,000

At Sephora, we believe that beauty thrives in diversity and discovery. Our purpose is to expand the way the world sees beauty by empowering individuals.

The Opportunity

We are seeking a Customer Experience Specialist who will be fundamental to our store team by inspiring and helping customers become their best selves.

  • You will have the opportunity to work across various departments from beauty, skincare, haircare, and wellness.
  • You will be equipped with initial onboarding training and continuous learning through our unique online platform and field trainers to help customers discover our offerings.
Your Key Responsibilities:
  • Creating an exceptional customer experience by providing a welcoming environment to listen and cater to their unique needs.
  • Staying up-to-date with new products and the latest beauty trends and techniques.
  • Assisting customers in discovering the features and benefits of our CRM program and how it can help them achieve their goals.
What We Offer:
  • Opportunities for professional development both locally and globally.
  • Opportunities to work with high-end luxury brands.
  • A range of benefits including gifted products and discounts.

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