Senior Legal Counsel

3 days ago

Melbourne, Victoria, Australia AFCA Full time
About the Role

We are seeking a highly experienced Senior Legal Counsel to join our team at AFCA. As a Senior Legal Counsel, you will play a key role in providing high-quality legal advice to the broader organisation, ensuring that our legal obligations are met, legal risks are managed, and our interests and reputation are protected.

Key Responsibilities
  • Lead and Inspire a Team: Lead and inspire a small team of legal professionals to learn, develop, and grow to deliver effective outcomes that ensure the right solutions for our customers, stakeholders, and people.
  • Provide Trusted Legal Advice: Provide direct, trusted legal advisor support to the Banking and Finance Lead Ombudsmen, Decision Makers, and Dispute Resolution Specialists.
  • Manage Complex Matters: Manage complex escalated matters, including litigation risk, with a focus on managing reputational risk.
  • Proactively Manage Legal Risk: Proactively manage legal risk by anticipating issues, identifying opportunities, and proposing solutions.
  • Monitor and Communicate Changes in Laws and Regulations: Proactively monitor and communicate changes in laws and regulations impacting upon AFCA's obligations.
  • Contribute to Strategic Planning: Assist the Head of Legal by contributing to the development and implementation of AFCA strategic, business, and operational plans.
  • Leadership and Development: Provide leadership, coaching, and development to team members, including recruitment, on-boarding, performance management, feedback, and development to ensure team members are engaged and able to reach their potential.
Requirements
  • Relevant Qualifications: Relevant tertiary qualifications in law and a current Australian practicing certificate.
  • Experience: Minimum 10 years PQE in a legal role within banking and finance, including significant experience in and knowledge of customer-banker relationship and duty of care, scams, ePayments Code, contract law, lending, corporate and financial service regulation, insolvency, and banking-related privacy issues.
  • Skills and Abilities: Ability to make accountable and logical decisions, including demonstrated skills in analysing and investigating issues, and developing and negotiating solutions. Strong interpersonal skills, excellent oral and written communication skills, strong attention to detail, ability to prioritise work and meet deadlines, and ability to work effectively in a busy and fast-paced environment while maintaining a customer service focus.
About AFCA

AFCA is a for-purpose organisation that provides a free service for individuals and small businesses. We listen to and work with our customers and their financial firms to find solutions to complaints which have gone unheard or unresolved. This is your opportunity to make a difference.

We are committed to providing a recruitment experience that's fair, inclusive, and accessible. If you have any specific accessibility requirements, please reach out to the recruiter who is managing this process or email us.

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