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Customer Value Expert

2 months ago


Box Hill North, Victoria, Australia Dental Corporation Full time
About the Role

We're seeking a skilled Customer Value Specialist to join our team at Bupa. As a key member of our retail team, you'll play a vital role in delivering exceptional customer experiences and driving business growth.

Key Responsibilities
  • Provide personalized recommendations for health and wellbeing products, highlighting their value and benefits to customers.
  • Develop business and community relationships to promote the Bupa brand and products, driving new member acquisition.
  • Assist existing Bupa members with day-to-day transactions, ensuring they understand the full value of their health insurance product.
  • Identify and address customer concerns, providing solutions and educating members on available benefits.
What You'll Enjoy

We're committed to supporting our people's health, wellbeing, and futures. Our comprehensive global health and wellbeing program, Viva Healthier and Happier, offers a range of benefits to support your physical and mental wellbeing.

You'll have access to dedicated training and development opportunities, including classroom training, e-Learning, and on-the-floor product knowledge training. Our state-of-the-art knowledge base, Know-It, will also be at your fingertips.

We're an equal opportunity employer, committed to ensuring equality in recruitment, development, retention, and promotion of staff. We encourage people from all backgrounds to apply.