Customer Value Ambassador

2 weeks ago


Box Hill North, Victoria, Australia Dental Corporation Full time
Customer Value Specialist Role Overview

This is a unique opportunity to make a meaningful impact on our customers' lives by providing personalized health and wellbeing solutions. As a Customer Value Specialist, you will be responsible for delivering exceptional customer experiences, building strong relationships with our customers, and promoting our health and wellbeing products.

Key Responsibilities:
  • Provide individual recommendations of the most suitable health and wellbeing products based on customer needs, highlighting the value and benefits of these products.
  • Develop business and community-based relationships that promote the Bupa brand and products, leading to the acquisition of new members.
  • Assist existing Bupa members in their day-to-day transactions, ensuring they understand the full value of their health insurance product.
  • Provide solutions to identified concerns or needs, educating members on all the benefits they can access.

What You'll Enjoy:
We reward our people and celebrate their success. From providing initiatives that develop careers to looking after our people's health, wellbeing, and futures, we prioritize our employees' growth and happiness. Our comprehensive global health and wellbeing program, Viva Healthier and Happier, supports our employees in being the healthiest and happiest versions of themselves. We believe in giving you room to grow, with dedicated Store Managers supporting you to excel in your role. You'll have access to classroom training, e-Learning, and on-the-floor product knowledge training, as well as our state-of-the-art knowledge base, "Know-It".

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