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Dedicated Support Coordinator

2 weeks ago

Sydney, New South Wales, Australia beBeeCustomer Full time

Job Title: Dedicated Support Coordinator

Description

This role offers a unique opportunity to make a positive impact in the lives of our residents. As a key member of our team, you will be responsible for providing high-quality administrative support and customer service.

The successful candidate will have excellent communication skills, both written and verbal, and be able to work independently as well as part of a multi-disciplinary team.

You will be required to manage the publication of rosters, ensure all shifts are filled with suitable employees, and assist with occupancy of rooms.

Your focus will be on delivering exceptional customer service to families and the community, creating a welcoming environment within the home.

Key Responsibilities
  • Providing administrative support to the leadership team
  • Managing the fulfilment and publishing of rosters
  • Assisting with room occupancy
  • Creating a welcoming home environment
  • Delivering high-quality customer service
Requirements
  • Cert II or III in Business Administration or similar qualification
  • Ideal experience with Humanforce for shift/roster management
  • Able to work independently and as part of a team
  • Intermediate to advanced proficiency in Microsoft Office applications
  • Strong interpersonal and communication skills
Benefits
  • Competitive hourly pay rate
  • Not-for-profit tax benefits
  • Fitness Passport discounted gym benefits
  • Paid parental leave
  • Long Service leave after 5 years
  • Additional week of leave for Enterprise Agreement shift workers
About Us

We value diversity and welcome applicants from all backgrounds.

We are committed to providing a safe and inclusive work environment.