
Senior Veterinary Operations Lead
23 hours ago
About us
We are a forward-thinking progressive workplace that prioritizes patient care and employee welfare.
What does a Practice Manager role look like?
Our practice is at an exciting developmental stage, seeking a dynamic and motivated manager to make a real impact.
With a 2-veterinarian general practice hospital and great nurse-to-vet ratios, we maintain excellent patient care while providing opportunities for growth.
This role will be actively supported by an experienced team who want to work in a positive environment with high clinical standards.
As a Practice Manager, your objective is to create an environment where team members enjoy their work, excel in their roles, and delight clients.
You will lead and develop a growing team, identify and implement policies and procedures, coach and mentor, ensure capability and growth opportunities, and manage day-to-day operations.
- Minimum of 5 years' management experience or 5 years in a leadership role
- Strong leadership capabilities and understanding how to motivate for desired outcomes
- Demonstrated coaching and team building skills
- Strong work ethic with a professional and friendly manner
- Demonstrated ability in human resources, including resolving complaints, mediation, and issues handling
- Previous experience managing workforce planning and contributing to the success of our team
- Exceptional communication skills
- Great attention to detail and a desire to support continuous improvement
The benefits of working with us include:
- Pet well-being discounts on vet treatments and products
- Gym discounts, including Fitness Passport
- Competitive salary + Super + 17.5% annual leave loading
- Strong focus on work-life harmony
- Ongoing training and career pathing in a supportive environment (Generous CPD allowance)
- Management and leadership training
- Dedicated well-being committee and initiatives across the group
- Be part of our veterinary emergency community, providing world-class services for animals
- Free parking
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