Senior Administrative Coordinator: Rostering Operations

12 hours ago


Bendigo, Victoria, Australia beBeeCustomer Full time $60,000 - $130,000
About the Role

As a key member of our team, you will work alongside another colleague and our General Manager to support the care home operation.

Duties
  • You will oversee administrative tasks such as rostering, payroll, training, compliance, HR, recruitment activities, onboarding new starters, and managing annual and sick leave.
  • You will provide prospective residents and loved ones with a warm introduction to the Care Home by handling enquiries and coordinating admissions.
  • You will lead the customer and administrative experience function of the Care Home, ensuring customer service is delivered to the highest standards.
Skills and Experience
  • Calmness and patience are essential when interacting with worried families or confused residents.
  • Excellent communication skills, diplomacy, and a proactive approach are required.
  • Intermediate to advanced skills across the MS Office Suite are necessary.
  • Prior experience in a similar admin/customer service role is beneficial.
  • Prior experience in rosters, payroll, and general HR functions including recruitment is preferred.


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