
Senior Administrative Coordinator: Rostering Operations
12 hours ago
As a key member of our team, you will work alongside another colleague and our General Manager to support the care home operation.
Duties- You will oversee administrative tasks such as rostering, payroll, training, compliance, HR, recruitment activities, onboarding new starters, and managing annual and sick leave.
- You will provide prospective residents and loved ones with a warm introduction to the Care Home by handling enquiries and coordinating admissions.
- You will lead the customer and administrative experience function of the Care Home, ensuring customer service is delivered to the highest standards.
- Calmness and patience are essential when interacting with worried families or confused residents.
- Excellent communication skills, diplomacy, and a proactive approach are required.
- Intermediate to advanced skills across the MS Office Suite are necessary.
- Prior experience in a similar admin/customer service role is beneficial.
- Prior experience in rosters, payroll, and general HR functions including recruitment is preferred.
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