
Demanding Client Solutions Specialist Position
1 week ago
Job Title: Customer Service Representative
">About the Role:
- Deliver exceptional customer service to all clients who visit our site
- Keep customers informed about the status of their repairs and estimated completion dates for their vehicles
- Handle incoming calls and emails in a professional and efficient manner
- Support management with inventory, including parts, paint, and consumables
- Liaise with insurance providers regarding claims and repairs
Key Responsibilities:
- To provide great communication - write well, speak confidently on the phone, and build strong relationships
- To work collaboratively as part of a team for success
- To be highly organized - juggle multiple tasks, prioritize effectively, and ensure things get done efficiently
- To think on your feet - thrive in a fast-paced environment
Benefits:
- Reward and recognition programs
- Career development and training opportunities
- A referral bonus for recommending a friend to join us
- Discounts on purchases
- Provided uniforms
- 24/7 access to professional counselling services for employees and their immediate families
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