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Deliver Exceptional Customer Experiences
2 weeks ago
We are seeking an exceptional Concession Manager to lead our team at a premium retail location.
About the Opportunity- This role offers the chance to deliver outstanding customer service and empower a high-performing team, focusing on delivering exceptional customer experiences.
The ideal candidate will be passionate about fashion, have excellent leadership skills, and be able to motivate their team to achieve outstanding results.
Key Responsibilities:- Lead, coach, and develop a talented team to deliver exceptional customer service and drive sales growth.
- Become certified in visual merchandising and provide expert guidance to store teams.
- Represent the brand by helping customers feel confident and comfortable through product knowledge and exceptional customer service.
- Manage key operational functions, including inventory management, loss prevention, and process optimization.
- Analyze sales data and reporting to optimize store performance and implement strategies for improvement.
- Partner with the regional manager to drive initiatives at a store, regional, and company level.
- A culture of empowerment where you can make a real impact on customer satisfaction.
- A comprehensive 12-week induction program to set you up for success.
- A talent development program to help you reach your career aspirations.
- Recognition and rewards for achieving individual and team goals.
- Birthday leave, because your special day matters.
- A structured growth plan with ongoing learning opportunities.
- Fabulous discounts at partner stores and online.
