Medical Receptionist

3 days ago

Armstrong Creek, Queensland, Australia Stride Full time
About Stride

Stride is a leading provider of mental health services, specializing in working with adults and young people, as well as early childhood intervention. Our mission is to make a positive impact on the lives of those we serve.

Job Overview

We are seeking a highly skilled and compassionate Medical Receptionist to join our team at headspace Centres. As a Medical Receptionist, you will be the central point of communication, providing exceptional secretarial and reception services to our clients, clinical staff, and management team.

Key Responsibilities
  • Provide superior level of secretarial and reception services to clients, clinical staff, and management team
  • Manage medical reception duties, including taking incoming calls and directing callers to the appropriate staff member
  • Schedule appointments and maintain client records
  • Perform general office duties, including opening and distributing mail, typing, scanning, filing, and archiving
  • Assist in closing and securing the building at the end of the day
  • Typing of medical letters to clinical team members
Requirements
  • Cert III in Medical Administration or similar qualification
  • Excellent administration, time management, and organizational skills with attention to detail
  • Knowledge of the health/NFP sector with ability to liaise with people from diverse backgrounds
  • Proven record of working closely with and being a successful member of a multidisciplinary team
  • Demonstrated communication, interpersonal, problem-solving, and organizational skills
  • Well-developed customer service skills
  • Ability to think and act calmly and deal sensitively with distressed people
  • Proficient Microsoft Office skills
  • Understanding of duty of care, rights to privacy, and confidentiality
  • Good availability and eligibility to apply/currently hold a WWCC
  • NDIS worker screening clearance
  • Current unencumbered driver's license
What We Offer
  • Permanent, full-time or part-time (0.8 FTE) opportunity available
  • Salary packaging options (up to $15,899 tax-free)
  • Meals and entertainment allowance of up to $2,650
  • Leave loading at 17.5%
  • Stride Rewards – access to discounts from 100s of retailers
  • One paid wellbeing leave day per year
  • Purchase up to 5 additional leave days in a 12-month period (pro rata entitlement if part-time)
  • Paid parental leave support
  • Supportive team environment
  • Excellent training and career development
How to Apply

To apply, please complete the online application form and attach a copy of your CV and a cover letter outlining your suitability for the role.

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