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Medical Receptionist

2 months ago

Armstrong Creek, Queensland, Australia Stride Full time
{"title": "Medical Receptionist Role Overview", "content": "Role Overview

As a Medical Receptionist at Stride, you will be the central point of communication, providing a superior level of secretarial and reception services to young people, clinical, and management headspace staff.

Key responsibilities include:

  • Medical Reception duties, including taking incoming calls and directing the caller to the appropriate member of staff
  • Appointment scheduling and maintenance of clients
  • General Office duties, including opening and distribution of mail, typing, scanning, filing, and archiving
  • Assisting in the closing and securing of the building at the end of the day
  • Typing of Medical letters to members of the clinical team

Requirements:

  • Ideal qualifications include a Cert III in Medical Administration or similar qualification
  • Excellent administration, time management, and organisational skills with attention to detail
  • Knowledge of the health/NFP sector with an ability to liaise with people from diverse backgrounds
  • Proven record in working closely with and being a successful member of a multidisciplinary team
  • Demonstrated communication, interpersonal, problem-solving, and organisational skills
  • Well-developed customer service skills
  • Ability to think and act calmly and deal sensitively with distressed people
  • Proficient Microsoft Office skills
  • Understanding of duty of care, rights to privacy, and confidentiality
What We Offer

Stride offers a supportive team environment, excellent training, and career development opportunities. We also provide:

  • Salary Packaging options (up to $15,899 tax-free)
  • Meals and entertainment allowance of up to $2,650
  • Leave loading at 17.5%
  • Stride Rewards – access to discounts from 100s of retailers (fashion, food, and fitness)
  • One paid wellbeing leave day per year
  • Purchase up to 5 additional leave days in a 12-month period (pro rata entitlement if part-time)
  • Paid parental leave support
About Us

Stride is a leader in mental health service delivery, specialising in working with adults and young people, and in early childhood intervention. We are committed to providing high-quality services that make a positive impact on the lives of our clients.

We are an inclusive workplace and encourage applications from diverse backgrounds to enhance the depth of cultural diversity and insight within our workforce.

This includes but is not limited to people with a lived-experience of mental health recovery, Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, LGBTQIA+, and people with disabilities.

", "requirements": "Requirements

To be successful in this role, you will need:

  • A Cert III in Medical Administration or similar qualification
  • Excellent administration, time management, and organisational skills with attention to detail
  • Knowledge of the health/NFP sector with an ability to liaise with people from diverse backgrounds
  • Proven record in working closely with and being a successful member of a multidisciplinary team
  • Demonstrated communication, interpersonal, problem-solving, and organisational skills
  • Well-developed customer service skills
  • Ability to think and act calmly and deal sensitively with distressed people
  • Proficient Microsoft Office skills
  • Understanding of duty of care, rights to privacy, and confidentiality
", "contact": "

For any queries, please email \

"}