Product Support Specialist

1 week ago

Brisbane, Queensland, Australia beBeeCustomer Full time $45,000 - $60,000

We are seeking a detail-oriented and customer-focused individual to join our team as a Product Support Specialist.

The ideal candidate will be responsible for providing exceptional service to customers, responding to their inquiries, and resolving any issues in a timely and professional manner.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and chat;
  • Resolve customer complaints in a fair and efficient manner;
  • Process customer orders and ensure accurate delivery of products;
  • Maintain detailed records of customer interactions and resolutions;
  • Work collaboratively with internal teams to resolve customer issues;
  • Stay up-to-date with product knowledge and provide expert advice to customers;
  • Ensure high levels of customer satisfaction through proactive communication and issue resolution.

Requirements:

  • Excellent communication and interpersonal skills;
  • Ability to work in a fast-paced environment and prioritize multiple tasks;
  • High level of accuracy and attention to detail;
  • Basic computer skills and proficiency in software applications;
  • Previous experience in a customer-facing role is an asset but not required.

Benefits:

  • Competitive salary and benefits package;
  • Opportunities for career growth and development;
  • Collaborative and dynamic work environment;
  • Recognition and rewards for outstanding performance.

We offer a comprehensive training program and ongoing support to ensure your success in this role. If you are a motivated and customer-focused individual who enjoys working in a fast-paced environment, we encourage you to apply today.

  • Product Support Specialist

    2 weeks ago

    Brisbane, Queensland, Australia beBeeProductSupport Full time $100,000 - $140,000

    Job Title: Product Support SpecialistJob DescriptionWe are seeking a highly skilled and experienced technical professional to join our team as a Product Support Specialist. In this role, you will be responsible for providing expert technical support to customers, troubleshooting and resolving complex issues, and collaborating with cross-functional teams to...

  • Product Manager

    1 week ago

    Brisbane, Queensland, Australia Product And Technology Full time

    **Job no**: 526406TK**Brand**: Product and Technology**Work type**: Full time**Location**: Queensland**Categories**: Information & TechnologyAt Flight Centre Travel Group (FCTG) our purpose is to 'open up the world for those who want to see'. Every day, we give people all around the world the opportunity to experience something amazing - travel**Lead the...

  • Production Support Specialist

    6 days ago

    Brisbane, Queensland, Australia beBeeSupport Full time $131,677 - $141,002

    Production Support SpecialistWe are seeking highly skilled Production Support Specialists to join our team at the Military Vehicle Centre of Excellence.About the Role:The successful candidates will work in a cross-functional team, offering solutions to issues that appear during manufacture, assembly, integration, and testing.Investigations into quality notes...

  • Accounting Systems Support Specialist

    1 week ago

    Brisbane, Queensland, Australia Product And Technology Full time

    **Refer a friend****Job no**: 525194**Brand**: Product and Technology**Work type**: Full time**Location**: Queensland**Categories**: Information & TechnologyAt** Flight Centre Travel Group (FCTG)** our purpose is to 'open up the world for those who want to see'. Every day, we give people all around the world the opportunity to experience something amazing -...

  • Production Support Specialist

    1 week ago

    Brisbane, Queensland, Australia beBeeTechnical Full time $100,000 - $125,000

    Production Support SpecialistThe Production Support Specialist plays a crucial role in Engineering Capability, contributing to cross-functional project teams at various stages of the product lifecycle.Read and translate design documentation to ensure quality management of supplied items.Understand designed military systems to support technical queries from...

  • Salesforce Product Owner

    1 week ago

    Brisbane, Queensland, Australia Product And Technology Full time

    **Refer a friend****Job no**: 524041**Brand**: Product and Technology**Work type**: Full time**Location**: Queensland**Categories**: Information & Technology**About the Opportunity**The role of the Product Owner is to manage product delivery within the assigned portfolio for Flight Centre Travel Group's (FCTG) Global Corporate CRM team.You will ensure the...

  • Technical Product Manager

    1 week ago

    Brisbane, Queensland, Australia Product And Technology Full time

    **Job no**: 525875NS**Brand**: Product and Technology**Work type**: Full time**Location**: Queensland**Categories**: Information & TechnologyAt** Flight Centre Travel Group (FCTG)** our purpose is to 'open up the world for those who want to see'. Every day, we give people all around the world the opportunity to experience something amazing - travelAs the...

  • Product Support Specialist

    1 week ago

    Brisbane, Queensland, Australia beBeeSupport Full time $120,000 - $160,000

    Our organization is seeking an experienced Product Support Specialist to join our team. This individual will be responsible for providing expert technical support and assistance to customers, ensuring that their products meet the highest standards of quality and performance.The ideal candidate will possess a strong background in mechanical, electrical, or...

  • Product Support Specialist

    2 weeks ago

    Brisbane, Queensland, Australia Kaliba Full time $75,000 per year

    Are you ready to join a dynamic and innovative MarTech SaaS company as a Customer Support Specialist? As a Customer Support Specialist, you will be responsible for delivering exception customer experience to help with any platform, technical and general enquiries of their platform. This role is pivotal as you will be the face of the brand as the first...

  • Product Support Specialist

    2 weeks ago

    Brisbane, Queensland, Australia Epiroc Group Full time

    Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Product Support Specialist - FieldFunctional area: ServiceOnsite or Remote: OnsitePrimary Skills: Critical Thinking,Coaching and Mentoring,Time ManaCountry/Region: AUCity: BrisbaneLocation:Brisbane, QLD, AU, 94005Date of posting: Jul 27, 2025Product Support Specialist –...