Store Operations Manager
1 day ago
We're seeking a highly skilled and experienced Store Support Manager to join our team at Coles. As a key member of our store leadership team, you'll play a critical role in driving store performance and supporting our store managers to achieve exceptional results.
Key Responsibilities
- Support the Store Manager to ensure the store is operating efficiently and effectively, with a focus on delivering exceptional customer service and meeting commercial targets.
- Lead and develop a large team of store staff, providing coaching and guidance to ensure they have the skills and knowledge needed to succeed.
- Work closely with the Store Manager to identify areas for improvement and implement changes to drive store performance and customer satisfaction.
- Ensure that all store operations are running smoothly, including visual merchandising, safety, compliance, and auditing standards.
- Be customer-obsessed and continually seek to better understand our diverse customer base, identifying opportunities to improve their shopping experience.
About You
- You have a proven track record of working in a fast-paced, complex environment, with experience in leading and developing large teams.
- You're a strong communicator and team player, with excellent coaching and leadership skills.
- You're passionate about delivering exceptional customer service and driving store performance.
- You're committed to Coles' values and are passionate about building a culture that is inclusive, diverse, and welcoming.
What We Offer
- A competitive salary and benefits package.
- Opportunities for career growth and development.
- A dynamic and supportive work environment.
- A commitment to diversity, equity, and inclusion.
How to Apply
If you're a motivated and experienced retail professional looking for a new challenge, please submit your application, including your resume and a cover letter outlining your experience and qualifications.
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