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Retail Operations Manager

2 months ago

Williamstown, Victoria, Australia Coles Full time

About the Role

The ideal candidate will support the Store Manager in ensuring the store's operational and people aspects are running smoothly. This includes maintaining a store that is exceptionally presented, welcoming, and engaging for customers, team members, and the community.

Key Responsibilities

  • Lead and develop a large team of 100+ members
  • Assist the Store Manager in meeting or exceeding key commercial targets
  • Ensure Coles' visual merchandising, safety, compliance, and auditing standards are met
  • Develop a deep understanding of diverse customer needs and preferences

About You

  • Proven experience working in a fast-paced, complex retail environment
  • Strong leadership and coaching skills
  • Ability to inspire and motivate team members
  • Customer-obsessed and committed to delivering exceptional customer experiences

What We Offer

  • A dynamic and supportive work environment
  • Opportunities for professional development and growth
  • A commitment to diversity, equity, and inclusion
  • A focus on team member wellbeing and work-life balance