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Internal Sales Representative

2 months ago

Carpentaria Shire, Australia Welfare Hire Nationwide Full time

Job Type: Permanent, Full-time

Working Hours: Monday to Friday, 8am to 5pm

About the Role:

We are seeking a talented and competitive Internal Business Development Representative to join our team at Welfare Hire Nationwide. As an Internal Business Development Representative, you will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives.

Key Responsibilities:

  • Outbound telesales and supporting activity, including cold calling and targeted email campaigns.
  • Source new sales opportunities through inbound lead follow up and outbound cold calls and emails.
  • Understand customer needs and requirements.
  • Route qualified opportunities to the appropriate sales executive for further development and closure.
  • Research accounts, identify decision makers and key players and generate interest.
  • Devise and action a CRM contact plan to ensure regular contact with all existing customers and new prospects identified.
  • Timely & proactive response to leads and enquiries to optimise sales conversion.
  • Develop new business and existing customers in line with budget requirements and the strategic plan.
  • Comply with approved sales process when qualifying prospects, nurturing leads, and identifying opportunities to produce budgeted order conversion ratio.
  • Comply with company guidelines regarding the maintenance and updating of customer contact databases (CRM).
  • Promote the company brand and core values to maintain market leading image.
  • Follow company's Employee handbook policies and procedures.
  • Any other duties requested by your manager.

Requirements:

  • Minimum of 1 year+ experience in telesales and cold calling.
  • Results-orientated with the ability to work to targets and deadlines.
  • Proven track record in over-achieving quota.
  • Strong communication skills; both verbal and written.
  • A professional and polite approach to Customer Services, ensuring accuracy of information and ensuring that all parties are effectively communicated with.
  • Excellent self-organisation and attention to detail, to ensure accurate enquiry.
  • Ability to establish credibility and be decisive, but able to recognise and support the preferences and priorities of the organisation.
  • Ability to work closely with colleagues at all levels and build rapport with internal and external customers.
  • Able to demonstrate effective negotiation skills to ensure business is won on viable commercial terms.

Benefits:

  • Company pension
  • Cycle to work scheme
  • Free parking
  • Health & wellbeing programme
  • Life insurance
  • On-site parking
  • Referral programme

Work Schedule:

  • Monday to Friday
  • No weekends

Work Location: In person

Language: English (en-US)