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Country Road Store Manager

2 months ago


Melbourne, Victoria, Australia Country Road Group Full time

Job Summary

The Country Road Group is seeking a highly skilled and experienced Store Manager to lead our retail store team and drive sales and profit growth. As a key member of our management team, you will be responsible for delivering exceptional customer service, managing store operations, and developing a high-performing team.

Key Responsibilities

  • Drive Sales and Profit Growth
    • Develop and implement sales strategies to achieve departmental targets
    • Monitor and analyze sales data to inform business decisions
  • Lead and Develop a High-Performing Team
    • Recruit, train, and develop a team of sales associates and department managers
    • Provide coaching and feedback to ensure team members are meeting performance expectations
  • Manage Store Operations
    • Oversee daily store operations, including visual merchandising, inventory management, and customer service
    • Ensure compliance with company policies and procedures
  • Improve Customer Experience
    • Develop and implement customer service strategies to drive loyalty and retention
    • Monitor and analyze customer feedback to inform business decisions

Requirements

  • Experience
    • Minimum 3 years of retail management experience, preferably in a similar industry
  • Skills
    • Strong leadership and communication skills
    • Ability to analyze sales data and make informed business decisions
    • Excellent customer service skills
  • Education
    • High school diploma or equivalent required; bachelor's degree preferred

What We Offer

  • Competitive Salary and Bonus Structure
  • Opportunities for Career Advancement
  • Comprehensive Benefits Package
  • Professional Development Opportunities