Business Transformation Specialist

2 days ago

Brisbane, Queensland, Australia beBeeTransformation Full time $140,000 - $160,000
Job Summary

This role offers an exciting opportunity to transform customer and employee experiences as part of the Experience and Design stream. As a Business Transformation Specialist, you will contribute to enhancing experiences through inclusive design, agile delivery, and continuous improvement.

Main Responsibilities
  • Consult, liaise, and participate with clients, stakeholders, and end-users in relation to all aspects of business improvement initiatives.
  • Support the end-to-end implementation lifecycle, including user acceptance testing, change readiness, and go-live activities.
  • Engage with internal and external stakeholders to understand pain points and co-design solutions that improve experience and operational outcomes.
  • Manage the resolution of business-related issues, including researching policy, developing options, and providing recommendations to sponsors.
  • Develop specifications of business rules necessary to support business modelling and liaise with technical staff to ensure that business requirements are met.
Key Skills and Qualifications
  • Demonstrated ability to collect, analyse, and interpret data to identify business problems, deliver tangible insights, and develop evidence-based solutions.
  • Proven ability to implement improvements in customer-facing environments, understand pain points, and co-design solutions that enhance user experience and operational efficiency.
  • Proven ability to lead and facilitate workshops to gather information, define business needs, and develop clear and actionable requirements that support organisational objectives.
  • Demonstrated ability to consult, liaise, and collaborate with a diverse group of stakeholders to identify business needs, resolve issues, and deliver clear, actionable recommendations.
About the Role

You will be part of a dedicated team fostering innovation, wellbeing, and meaningful change for Queenslanders. The team is dynamic and collaborative, offering opportunities for professional growth and development.

What We Offer
  • Work-life balance, including flexible work arrangements with a 50% working-from-home option.
  • A convenient northside location with ample parking and public transport nearby.
  • The chance to make a significant impact within a dedicated team.
  • A dynamic and collaborative work environment.

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