Client Liaison Officer

5 days ago


Melbourne, Victoria, Australia State of Victoria Full time

The Orange Door is a unique opportunity for individuals who are passionate about delivering exceptional customer service and making a real difference in the lives of Victorians.

We are seeking a highly motivated and experienced Support Specialist to join our team as a Client Support Officer.

In this role, you will be responsible for providing responsive and timely advice and connections to services, working closely with our team to address client needs at first contact.

Key Responsibilities:

  • Respond to face-to-face, electronic, and telephone enquiries from members of the public and partner agencies.
  • Collaborate with our team to identify and address client needs at first contact.
  • Exercise advanced interpersonal communication skills to respond to diverse client presentations.

Requirements:

  • A strong understanding of community-based settings and service delivery models.
  • Excellent problem-solving and conflict resolution skills.
  • Ability to work independently and as part of a team.

Please apply via the Jobs and Skills Exchange portal to submit your interest in this position.



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