Learning Experience Strategist

About our Educational Delivery Manager role
TAFE Queensland is proud to be the largest and most experienced Vocational Education and Training provider in the State. For more than 140 years, we have delivered practical and industry-relevant training to provide students with the skills and experience they need to build lifelong careers. Our training is delivered to students and apprentices on-site, online, in the workplace, or on-campus to give people the skills they need to enrich their communities, support their industries, and strengthen their local economies.
By working with us, you can be part of a highly experienced workforce closely connected with their industries and dedicated to delivering best practices and innovative training.
If you are currently an experienced educational professional and want to work in an exciting and dynamic environment, this is your dream job to provide educational leadership and decision making to all areas of the Faculty.
The role may be supported by Educational Team Leaders.

As our Educational Delivery Manager, you will be responsible for:

• Collaborative planning, coordination, formulation and implementation of strategic and operational initiatives to ensure the highest standard of student learning and client service are realised in educational programs and services provided by Faculty.
• Leading the development and review of decision-making processes that support the achievement of positive student and educational program outcomes.
• Providing leadership in the areas of teaching and learning, professional development and course development and will ensure the promotion and practice of excellence in all areas of the Faculty. The role actively contributes to policy formation and planning whilst encouraging continuous improvement and quality in teaching and learning.

This position reports to the Director of Faculty
This is a Permanent Full Time opportunity
The position will be based primarily at Ashmore however you may be required to perform work at other campuses.

- Provide course expertise and support to educators and staff including performance management processes, induction, professional development, staff development plans, individual and team performance and staff recognition.

- Provide leadership, strategic and operational management of a multi-disciplinary team including:

• - the development and review of educational planning programs to meet the educational objectives of the region and industry;
• - management of educational issues including client and student feedback, program evaluations and misconduct;
• - assist with budget planning and course costing activities and manage expenditure and revenue to ensure the achievements of targets and profitability to optimise earning potential.
• - actively contribute to specific projects being undertaken by the Faculty; and
• - oversee the maintenance of educational documents and associated administration support being provided to teaching staff.

- Utilise highly developed skills and experience to liaise with higher education, industry/business, professional bodies and the community to monitor trends and directions to ensure educational programs meet the needs of business and the community.

- Manage the quality of program development using established professional standards and provide advice to staff to ensure compliance and continual improvement of contractual and legislative requirements, course registration and industry standards.

- Utilise well-developed negotiation, communication and conflict management skills to work collaboratively with senior management, and internal and external stakeholders to ensure effective implementation of business planning and improvement strategies to enhance business performance and growth.

- Manage the development, implementation and ongoing review of key educational initiatives aimed at enhancing the student experience and engendering a strong identity and sense of community within the student body which will support engagement and retention of students.

- Continuously promote new ways of improving efficiency by reducing costs and enhancing outcomes.

- Provide leadership on individual and team performance and future goals.

- Manage communication and actively engage with industry, business and the community.

- Model and actively promote an ethical and safe work environment that supports a culture of zero harm and best practice regarding health, safety, wellness and sustainability.