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Customer Service Delivery Associate

1 month ago

Shepparton, Victoria, Australia Coles Full time

About Us

Coles is one of Australia's leading retailers, with over 800 supermarkets across the country. As a Customer Service Agent (CSA), you'll be an integral part of our delivery team, helping to ensure our customers receive their groceries safely and efficiently.

About the Role

As a CSA, you'll be behind the wheel of our iconic Coles vans, navigating local neighbourhoods to deliver customer orders. You'll work independently, but as part of a larger team, to ensure seamless delivery experiences for our customers.

Your Skills and Experience

  • A commitment to delivering excellent customer service, with enthusiasm, energy, and pace
  • An Unrestricted Australian Drivers Licence and a safe driving record
  • The confidence to safely drive and navigate through busy streets, suburban roads, and regional areas
  • Ability to be active, as you'll be on your feet, lifting and carrying groceries from the van to your delivery points
  • Flexibility to work across a range of hours, including early mornings, evenings, and weekends

About Coles

We're committed to creating a workplace that's safe, respectful, and inclusive for all our team members. We value diversity, equity, and inclusion, and we're dedicated to building a culture that reflects the communities we serve.

What We Offer

  • A supportive and inclusive work environment
  • The opportunity to develop your skills and career with a leading retailer
  • A competitive salary and benefits package
  • The chance to make a real difference in the lives of our customers