Claims Advisor
1 month ago
As a Claims Advisor at Youi, you will play a pivotal role in delivering exceptional customer experiences. Your primary responsibility will be to manage a portfolio of claims, ensuring timely and effective resolution. This involves collaborating with customers, service providers, and assessors to ensure seamless claim processing.
Key Responsibilities:
- Manage a portfolio of claims, prioritizing tasks to meet deadlines
- Communicate effectively with customers, providing clear updates on claim progress
- Collaborate with service providers and assessors to resolve claims efficiently
- Utilize problem-solving skills to address complex claim scenarios
Requirements:
- Exceptional communication and interpersonal skills
- Experience in administration, with a focus on attention to detail
- Ability to multitask and work in a fast-paced environment
- Strong problem-solving skills and sound decision-making capabilities
About Youi:
Youi is a dynamic insurance company committed to revolutionizing the industry by putting customers first. We offer a supportive and engaging work environment, with opportunities for career growth and development.
What We Offer:
- 22 Days Annual Leave, plus volunteer leave and Annual Salary Reviews
- Career progression opportunities – we believe in promoting from within
- Onsite Barber, Brow Bar, and Massage
- Games Room and free use of the Youi Bicycle Fleet
- Boxing, Pilates, HIIT & Strength, Yoga, Run/Walk Club, and Mindfulness classes
- Free Skin Checks, Flu Jabs, and Wealth Mastery Sessions
- Onsite Car Detailing Service
- Discounted Insurance Products
- Great Work Life Balance with set start and finish times
- Casual Dress code
- End of Trip Facilities
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