Retail Operations Manager

3 days ago

Rockhampton, Queensland, Australia beBeeCustomer Full time $75,000 - $95,000

Job Summary

We are seeking a Retail Supervisor to assist the store leadership team in managing daily operations and supervising store teams. The ideal candidate will have exceptional customer service skills, product knowledge, and ability to offer solutions that ensure a memorable experience for our customers.

About the Role

This is an exciting opportunity to work closely with the Store and Assistant Store Manager to achieve business objectives and key performance indicators. As a Retail Supervisor, you will be responsible for providing a superior customer experience for each person who visits our store, while also managing stock movement to reduce shrinkage and optimize sales.

Main Responsibilities:

  • Provide exceptional customer service and ensure a memorable experience for our customers.
  • Manage stock movement to reduce shrinkage and optimize sales.
  • Filing and tidying the shop floor and preparing the store for promotions and sales.
  • Collaborate with the store leadership team to deliver on performance objectives.
  • Demonstrate strong product knowledge and recommend products based on customer needs.
  • Run shifts as required, including opening and closing the store premises, cash handling, and maintaining store security.
  • Provide effective leadership during shifts and support the store leadership team with assigned tasks.

Requirements:

  • Experience in retail customer service.
  • Supervisory experience in retail or hospitality is highly desirable.
  • A focus on delivering outstanding customer service.
  • Ability to work in a fast-paced environment and multitask to serve multiple customers.
  • An energetic approach to store operations and a friendly demeanor with customers.

What We Offer:

  • 40% discount on merchandise for you, your friends, and family.
  • Access to employee discounts with industry partners.
  • Free Employee Assistance Program.
  • Discounts on fitness memberships and health insurance.
  • In-store competitions and sales incentives.
  • Gift cards for major milestones and yearly anniversary certificates.
  • A monthly day off (4-day week once a month).
  • Bonuses based on sales and customer service levels.
  • Opportunities for career advancement within Stores, Head Office, or Distribution Centre.

  • Retail Operations Manager

    6 days ago

    Rockhampton, Queensland, Australia beBeeRetail Full time $75,000 - $99,000

    Retail Operations ManagerThis is an exciting opportunity to manage retail operations, ensuring seamless day-to-day activities.As a key member of our team, you will be responsible for overseeing the entire operation, from stock management to customer service.Leadership and supervision of a team to achieve high standards of customer service and sales...

  • Retail Operations Manager

    2 weeks ago

    Rockhampton, Queensland, Australia beBeeLeadership Full time $70,000 - $95,000

    Senior Retail LeaderWe are seeking a highly motivated and experienced retail leader to join our team in Rockhampton.This is an exciting opportunity for a career-driven individual to take on a leadership role and drive success in our store.Manage teams, create rosters, generate orders, and complete stock takesHave significant knowledge of grocery and fresh...

  • Retail Operations Manager

    5 days ago

    Rockhampton, Queensland, Australia beBeeCustomerOriented Full time $51,475 - $76,900

    Key ResponsibilitiesDeliver exceptional customer service for every individual who walks into our store.Ensure stock movement is optimized to reduce shrinkage and enhance sales.Maintain a clean shop floor and prepare the store for promotions and sales events.Collaborate with the leadership team to achieve performance objectives related to sales, people...

  • Retail Operations Manager

    1 week ago

    Rockhampton, Queensland, Australia beBeeCareer Full time $98,000 - $110,000

    Unlock Your Career PotentialWe are seeking an experienced and motivated Nightfill Assistant Manager to join our team. As a key member of our store operations, you will play a critical role in ensuring the smooth execution of nightfill duties, including receiving, stocking, and merchandising products.The successful candidate will have a proven track record of...

  • Retail Operations Manager

    1 week ago

    Rockhampton, Queensland, Australia beBeeCareergrowth Full time $60,000 - $80,000

    Job OpportunityA career-defining role has become available in our rapidly growing organisation.We offer an attractive remuneration package.Ours is a dynamic company that prioritises employee growth and development.The successful candidate will have opportunities for advancement within the business.We are seeking a talented individual to fill this challenging...

  • Retail Operations Manager

    2 weeks ago

    Rockhampton, Queensland, Australia beBeeCustomerService Full time $65,000 - $85,000

    Job DescriptionThis is a supervisory position that requires a high level of customer service expertise. As a Shift Supervisor, you will be responsible for leading a team to achieve excellent customer satisfaction and operational efficiency.The ideal candidate will have a strong background in retail operations, excellent communication skills, and the ability...

  • Retail Operations Manager

    1 week ago

    Rockhampton, Queensland, Australia beBeeLeadership Full time $80,000 - $104,000

    Role OverviewThis leadership position involves overseeing daily store operations and supervising a team to achieve business objectives.Main ResponsibilitiesSupervise and coordinate store operations.Develop and motivate team members to provide excellent customer service.Coach and develop team members to deliver genuine customer experiences.Maintain a safe...

  • Senior Retail Operations Manager

    1 week ago

    Rockhampton, Queensland, Australia beBeeCustomer Full time $80,000 - $110,000

    Assistant Store ManagerThe Key Role of an Assistant Store ManagerOur organisation is seeking a highly skilled and results-driven leader to fill the position of Assistant Store Manager in Rockhampton.This role involves overseeing the day-to-day operational activities of the store, driving sales growth, and promoting a positive customer experience through...

  • Retail Operations Leader

    5 days ago

    Rockhampton, Queensland, Australia beBeeDutyManager Full time $85,000 - $110,000

    Job OpportunityWe are seeking a Duty Manager to lead our retail operations and drive exceptional customer service.Key Responsibilities:Oversee daily store operations, ensuring excellent customer experience and a safe shopping environment.Lead and motivate employees, providing coaching, training, and performance management as needed.Develop and implement...

  • Retail Operations Leader

    6 days ago

    Rockhampton, Queensland, Australia beBeeRetail Full time $90,000 - $120,000

    Key Retail Leadership RoleAs a vital member of our retail team, this position supports the Store Manager in executing the store strategy and leading a team to drive sales and high standards of customer service. This role requires exceptional operational governance skills and the ability to collaborate with the Store Manager to create a high-performing...