Sales Coordinator

4 weeks ago

Adelaide, South Australia Detmold Group Full time
About the Opportunity

Cup & Carry is a leading manufacturer of specialized paper and board packaging products, part of the Detmold Ventures group. We're a national business with our head office in Adelaide, and we're growing rapidly.

We're committed to providing exceptional service to our customers and offering quality products quickly and easily. Our service model is built around fun, not frustration.

Key Responsibilities
  • Manage and grow our existing customer base through high levels of engagement and exceptional service.
  • Pitch and present creative solutions to existing customers to drive sales growth and encourage repeat purchasing and range extensions.
  • Contact existing customers as new products or service offerings are introduced.
  • Answer enquiries, provide quotations, and process orders.
  • Support our online customers to self-service or qualify them to be directed to the sales team.
  • Manage the Sample room and arrange dispatch of samples as required.
  • Provide backup to the Business Development Managers as needed.
Requirements
  • Proven success in a similar role servicing a broad range of customers across industries such as food and beverage, retail, small business, or corporate events.
  • The ability to present solutions to customers in a clear and concise manner.
  • A genuine commitment to providing a great customer experience.
  • Highly developed communication skills.
  • Strong attention to detail and the ability to organize and prioritize tasks.
  • An energetic, fun, and engaging approach.
  • A drive for getting results and enjoyment from being part of a team.
  • Tech savvy with the ability to learn new systems quickly (Salesforce and Shopify).
What We Offer
  • A commitment to your ongoing professional development through training and being part of a great team and high-performing business.
  • A commitment to corporate social responsibility – we support local communities and charities and are committed to sustainable and ethical sourcing.
  • A health and wellbeing program to support your overall well-being.
  • Access to an active social club.

We're a 2023 Circle Back Initiative Employer – we commit to responding to every applicant.

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