Ecommerce Strategist

{"title": "Ecommerce Specialist Role", "description": "About the Role

Jaybro Group is a leading supplier to the infrastructure industry with over 25 years of experience. Our offices and warehouses throughout Australia and New Zealand provide customers with quality products, industry-leading service, and expert advice.

We're dedicated to delivering exceptional service to our customers and strive to impress them at every step. Our team operates with a sense of urgency, keeping things simple and results-driven. We value our customers, team, and community and are always looking for ways to make a positive impact.

Our commitment to employee development has resulted in a positive and inclusive work culture, leading to recognition as a Great Place to Work for four years running. With a combination of industry-leading products and services, and a motivated and skilled team, Jaybro Group sets the standard in the infrastructure industry.

We're seeking a talented and experienced Ecommerce Specialist to join our Arndell Park team. In this role, you will be responsible for developing and implementing our ecommerce strategy, optimising the user experience, and driving online sales.

Key Responsibilities

• Develop and execute the overall ecommerce strategy, in line with the company's business objectives and market trends.
• Own the functional roadmap for the ecommerce platform, setting clear priorities and timelines for feature development and enhancements.
• Manage the end-to-end ecommerce operations, including website management, content creation, product assortment, product information, pricing, and promotions, with a focus on driving revenue and trade.
• Optimise the user experience on our ecommerce platform, ensuring seamless navigation, intuitive design, and simplified checkout processes to maximise conversion rates.
• Collaborate with the marketing team to develop and implement effective digital marketing campaigns, SEO strategies, and SEM initiatives to drive traffic and increase online sales.
• Work closely with the Digital, IT, and third-party stakeholders to ensure smooth operation of the ecommerce platform, troubleshoot any technical issues, and implement new features and functionalities to enhance the user experience.
• Conduct competitive analysis and market research to identify emerging trends, industry best practices, and customer preferences, and translate them into actionable insights and strategies.
• Collaborate with the sales team to integrate online and offline channels, enabling a seamless omni-channel experience for our customers and maximising trade opportunities.
• Optimise pre- and post-purchase customer experience elements to drive increased customer satisfaction via complete quote, order, and delivery transparency.
• Implement robust reporting mechanisms to track ecommerce performance, analyse key metrics, and provide regular reports and actionable insights to the management team.
• Stay up to date with the latest advancements in ecommerce technology and industry trends, and make recommendations for continuous improvement, revenue growth, and trade optimisation.

", "requirements": "About You

We're looking for a talented and experienced ecommerce professional with a passion for revenue growth and trade optimisation. You will have a strong understanding of ecommerce strategy, digital marketing, and user experience design.

You will be a results-oriented individual with excellent communication and collaboration skills, able to work closely with cross-functional teams to drive ecommerce initiatives.

You will have a proven track record of developing and executing ecommerce strategies, optimising user experience, and driving online sales.

You will be up to date with the latest advancements in ecommerce technology and industry trends, and be able to make recommendations for continuous improvement, revenue growth, and trade optimisation.

", "benefits": "About Jaybro Group

Jaybro Group is a leading supplier to the infrastructure industry with over 25 years of experience. Our offices and warehouses throughout Australia and New Zealand provide customers with quality products, industry-leading service, and expert advice.

We're committed to delivering exceptional service to our customers and strive to impress them at every step. Our team operates with a sense of urgency, keeping things simple and results-driven. We value our customers, team, and community and are always looking for ways to make a positive impact.

Our commitment to employee development has resulted in a positive and inclusive work culture, leading to recognition as a Great Place to Work for four years running. With a combination of industry-leading products and services, and a motivated and skilled team, Jaybro Group sets the standard in the infrastructure industry.

", "contact": "

Please submit your application, including your resume and a cover letter, to [insert contact information].

", "closing": "

We thank all applicants for their interest in this role. Only successful candidates will be contacted.

", "language": "en-US"}

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