
Community Support Officer
2 weeks ago
About Our Retirement Village
We are seeking a dedicated and enthusiastic individual to join our team as an Assistant Community Manager.
Job Description:This is an exciting opportunity to support the smooth operation of our retirement village, ensuring that residents receive exceptional service and care.
- Main Responsibilities:
- Provide outstanding customer service to residents and visitors.
- Manage staff rosters, timesheets & training.
- Coordinate resident activities, events, and communications.
- Complete administrative tasks such as processing invoices, answering phone calls, monitoring mail and email enquiries.
- Perform various office management duties as required.
To be successful in this role, you will require:
- A background in administration, preferably with experience as an office manager, receptionist or administration officer.
- Proven ability to deliver high-quality customer service.
- Excellent communication skills, both written and verbal.
- Proficiency in Microsoft Outlook & Word.
- The ability to build strong relationships with older people and develop programs to engage them.
- Asset management and property experience is highly desirable.
This role offers a dynamic and supportive work environment, with opportunities for professional growth and development. You will be part of a team that is passionate about delivering exceptional service and care to our residents.
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