Business Process Analyst

1 week ago

Sydney, New South Wales, Australia Westpac Group Full time

We are seeking a highly skilled and experienced Business Process Analyst to join our dynamic team at the Westpac Group.

Job Description

As a Business Process Analyst in the Risk BAO Services team, you will play a key role in driving the alignment of business needs with our technology solutions. The ideal candidate will have a strong understanding of business and technology systems, as well as experience using Compliance Management Solutions software such as My Compliance Office (MCO).

Responsibilities:
  • Collaborate with business users, regulatory policy teams, project teams, and vendors to capture, document, and translate business requirements into functional solutions.
  • Lead workshops to define current (AS-IS) and future (TO-BE) business processes, aligning business requirements with application capabilities.
  • Facilitate discussions on changes and risks with subject matter experts and stakeholders.
  • Identify and translate ambiguously defined requirements, issues, and opportunities into measurable outcomes for business and delivery teams.
  • Govern and execute BAU (Business As Usual) activities, ensuring they adhere to BAO service frameworks.
  • Partner with our business stakeholders, technology team, and vendor to drive continuous improvement and support empowered, self-organizing teams.
  • Negotiate and manage competing priorities across multiple projects and BAU tasks.

The salary for this position is estimated to be around $120,000 per annum, depending on experience and qualifications.

Requirements

To be successful in this role, we are looking for individuals who have:

  • Proven experience in the Risk and Compliance domain is preferred.
  • Demonstrated experience using Compliance Management Solutions software – My Compliance Office (MCO) preferred.
  • Familiarity with Agile project management, ITIL service management, and tools like Jira/Confluence.
  • Experience in facilitating workshops with diverse participants, from senior management to end-users.
  • Strong analytical, problem-solving, and organizational skills.
  • A team player who fosters collaboration, learning, and continuous improvement.
Benefits

We offer a range of benefits to our employees, including competitive remuneration, flexible working arrangements, and access to training and development opportunities.

What's it Like to Work at Westpac?

We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities, and each other. At Westpac, making a difference means creating impact, unlocking our own and each other's passions, and transformative success stories to create better futures together.

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