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Retail Transformation Manager

1 week ago

Melbourne, Victoria, Australia MARS Recruitment Full time
About the Role

MARS Recruitment is seeking an experienced Retail Transformation Manager to lead key omni-channel and digital initiatives. This role will focus on delivering complex projects across e-commerce, online store, in-store technology, and customer experience transformation.

Key Responsibilities:
  • Develop and execute strategic plans to deliver omni-channel and digital retail initiatives
  • Work closely with technology, product, and business teams to drive business outcomes
  • Implement Agile delivery frameworks, ensuring seamless integration and collaboration
  • Manage program governance, timelines, and budgets to ensure successful execution
  • Identify and mitigate risks, dependencies, and stakeholder expectations across multiple teams and vendors
Requirements:
  • Proven experience as a Program Manager in retail, e-commerce, or omni-channel projects
  • Strong background in Agile delivery methodologies, including SAFe, Scrum, or Kanban
  • Expertise in digital transformation, customer experience, or in-store technology