Service Excellence Specialist

Service Excellence Specialist RoleThe Quality and Compliance Lead plays a pivotal role in driving high standards of service delivery and quality assurance across the program.This function exists to safeguard the integrity and continual improvement of operational practices, ensuring all activities align with the program guidelines and quality assurance...

About this role:We are seeking a highly skilled Service Excellence Specialist to deliver exceptional support experience for our agency partners.This role will focus on providing operational support, process improvement, and end-to-end resolution of agency issues.Main Responsibilities:Provide expert advice on service delivery, in line with ITSM practices, for...

About the Role:We are seeking a Service Excellence Specialist to join our team.The successful candidate will be responsible for monitoring and developing all claims staff to deliver exceptional service experience for stakeholders in line with our Service Framework.The goal is to ensure all customers receive the support and guidance they require for injured...

Support Services Delivery SpecialistWe are seeking a seasoned professional to oversee the delivery of contracted service tasks for assigned customers.Key Responsibilities:Manage support tickets: prioritization, resolution tracking, SLA compliance, and effective communication.Drive customer satisfaction, retention, and engagement through proactive issue...

**Job Description**:**Part Time Client Services Representative Wanted**- Based at Glen Waverley, and Essendon Fields on occasion- Part time role (20 - 30 hours per week)- Minimum 2 years Reception/Client Services experience essential- Experience within the veterinary or health industry highly regardedThe Melbourne Veterinary Specialist Centre is a...

**Company Description**:- It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our...

About the RoleThe role of Operations Excellence Specialist is a vital part of Emergency Communications Services (ECS) that reports directly to the Senior Manager, Operations. This specialist exists to lead and coordinate operational implementation of service improvements that directly impact emergency call-taking and dispatch.This specialist will work...

Case Officer Delivering an effective corrections system is critical to a safe community. As a Case Officer, you will be part of a team that plays a pivotal role in achieving this goal.The role involves referring individuals to relevant services, monitoring compliance against order requirements, and implementing appropriate responses to non-compliance.To...

**Job Description** Client Services Team Leader**- Based at Glen Waverley and Essendon Fields on occasion- Full time- Minimum 2 years Reception/Client Services experience in a leadership role is essential- Experience within the veterinary or health industry highly regardedWe are seeking a Team Leader for our Client Services team who has a strong love for...

We are seeking a Customer Support Services Officer who will provide an exceptional experience for those who contact and interact with our organisation. The successful candidate will be passionate about providing support and be committed to resolving queries promptly and professionally.The key responsibilities of the role include being the first point of...