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Technical Support Specialist

3 weeks ago

KalgoorlieBoulder, Australia beBeeFieldService Full time $80,000 - $120,000

Job Title: Field Service Technician

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Your role is to provide expert repair services for our technology solutions, delivering unmatched customer satisfaction and upholding the highest standards of safety. You are committed to ensuring the performance and longevity of your customers' technology through your expertise.

You will conduct planned and ad hoc visits to inspect, service, troubleshoot, and repair various technical systems. You will also diagnose any issues to prevent equipment downtime.

Perform installations, ensure safety compliance, and document activities.

Be the on-site contact, providing service recommendations and addressing customer needs promptly.

To succeed, you will need extensive experience working as a Technical Support Specialist with strong analytical and problem-solving skills.

We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.

  • You have 3-5 years of experience in a similar field.
  • Strong understanding of technical systems and software.
  • Excellent communication and interpersonal skills.

In return, we offer a culture of trust and accountability, lifelong learning and career growth, innovation powered by people, comprehensive compensation and benefits, and health and well-being.

Job location: You will be part of our dynamic field service team, working remotely and spending a significant amount of time traveling to visit customers within your designated area, Australia.