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Pet Care Sales Associate

2 months ago

Hoppers Crossing, Victoria, Australia Petstock (Hoppers Crossing) Pty Ltd Full time

About Us

Petstock (Hoppers Crossing) Pty Ltd is a leading retail market leader in the pet care industry, with over 20 years of experience in providing exceptional customer service and products for pets.

Job Summary

We are seeking a passionate and driven individual to join our team as a Pet Care Sales Associate. As a key member of our team, you will be responsible for providing exceptional customer service, inspiring and educating customers on pet care and products, and contributing to a fun and supportive culture in-store.

Key Responsibilities

  • Provide exceptional customer service, ensuring memorable and meaningful interactions with customers.
  • Inspire and educate customers on the best care and products for their pets, utilizing your knowledge and expertise.
  • Complete sales transactions, aiming to reach set store sales goals and contribute to the success of the team.
  • Work collaboratively with team members to maintain a clean and well-stocked store environment, ensuring a positive customer experience.
  • Stay up-to-date on pet care, products, and services, and share your knowledge with customers and colleagues.
  • Contribute to a fun and supportive culture in-store, where team members enjoy coming to work every day.
  • Demonstrate a strong safety mindset, promoting a culture of safety within the team.

Requirements

  • A passion for animals and providing exceptional customer service.
  • Experience in a similar retail environment, with a proven track record of achieving sales targets.
  • Strong interpersonal skills, with the ability to build relationships and rapport with customers and colleagues.
  • Physical fitness, with the ability to lift products up to 20kgs.
  • Flexibility and ability to work weekends and public holidays.

What We Offer

Petstock (Hoppers Crossing) Pty Ltd offers a dynamic and supportive work environment, with opportunities for growth and development. We are committed to providing exceptional customer service and products for pets, and we are seeking like-minded individuals to join our team.