Print Equipment Specialist

5 days ago


Brisbane, Queensland, Australia beBeeCustomerSupport Full time $60,000 - $85,000

As a print equipment specialist, you will attend to various customer sites providing exceptional service and ensuring high standards of copy quality and equipment cleanliness.

About the Role

This part-time position involves delivering top-notch support to clients in their printing needs, resolving technical issues efficiently and maintaining positive relationships.

Key Responsibilities
  • Attend to print equipment to guarantee optimal performance and maintain hygiene standards.
  • Offer proactive maintenance assistance, troubleshooting, and helpdesk support.
  • Organize and perform routine servicing tasks related to printing devices.
  • Respond promptly to equipment malfunctions and escalate complex problems to our expert team.
  • Ensure adequate inventory management and refill paper trays as required.
  • Monitor consumables and provide client training on printer operation.
Requirements
  • Proven ability to deliver exceptional customer service with a focus on building strong relationships.
  • Willingness to undergo background checks for working with vulnerable populations.
  • Strong work ethic, organizational skills, and pride in your work are essential.
  • Previous experience in technical roles is beneficial, but we prioritize problem-solving and analytical skills.
  • A desire to learn and grow with our organization, with ongoing product training provided.

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