Part-Time Printing Equipment Specialist

3 days ago

Brisbane, Queensland, Australia beBeeProfessional Full time $60,000 - $80,000
About the Position

We are seeking a part-time professional to attend to our printing equipment and provide exceptional customer service onsite.



Key Responsibilities
  • Ensure high standards of copy quality, equipment cleanliness, and consumables changing at various customer sites.
  • Maintenance support, service, and Helpdesk assistance.
  • Coordinate and perform basic fault preventative servicing in relation to the printing equipment.
  • Provide first-level response on equipment faults and escalate specific technical issues to the Helpdesk.
  • Manage paper stock to agreed levels and refill paper trays.
  • Consumables management.
  • Customer User Training - provide scheduled or ad hoc training to users on printer operation.


Requirements

Who Are We Looking For?

  • You have experience providing exceptional customer service and value customers and relationships.
  • A Working with Children check may be required.
  • You are professional, proactive, organised, and take pride in your work.
  • Some technical experience is preferred, but you should enjoy problem-solving and resolving issues both with customers and machines.
  • A desire to learn - You will have initial and ongoing product training to ensure success in this role.

As per compliance procedures, the successful candidate will undertake background checks.



Benefits

What Can We Offer?

  • We are proud to be Certified by Great Place To Work, reflecting our commitment to building a positive culture.
  • At our company, you will enjoy a collaborative team environment where you will be supported and empowered to contribute ideas.
  • We value diversity, inclusion, and ethical practices.


Career Growth

This role offers opportunities for collaboration, continuous learning, and personal growth. Everyday is an opportunity to share ideas and engage with colleagues from diverse backgrounds.



Location: Brisbane, Queensland, Australia

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