Waterway Operations Coordinator

3 weeks ago


Melbourne, Victoria, Australia Melbourne Water Full time

Welcome to Melbourne Water, where we care for the water cycle and all life that springs from it. We're looking for a skilled Waterway Operations Coordinator to join our team in the Bayside and Dandenong region.

Main Responsibilities:

  • Manage internal and external customer service requests, ensuring timely and effective resolution of issues.
  • Initiate proactive and reactive maintenance works to achieve waterway, flood, drainage, and land objectives and targets.
  • Support handover/acceptance of new/renewed civil drainage works and new wetland assets.
  • Provide incident support during business hours and on a rostered out-of-hours duty arrangement.

About You:

  • Proven experience in waterway, civil, and drainage asset management and maintenance.
  • Demonstrated analytical and problem-solving skills, including the ability to identify problems and determine management solutions.
  • A proactive, solutions-focused mindset with a focus on continuous improvement and resilience.
  • Excellent interpersonal skills and the ability to communicate and negotiate effectively with a wide range of stakeholders.

About Melbourne Water:

We're a team of passionate people who care deeply about public resources, community, and the environment. We're committed to doing what's right and creating a supportive and inclusive culture that encourages you to make the most of your talents. If you're curious, action-oriented, and outcomes-focused, we'd love to hear from you.


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