Retail Excellence Leader

5 days ago

Sydney, New South Wales, Australia beBeeSupervisor Full time $60,000 - $75,000

Key Role Summary

We are seeking a highly skilled and motivated Department Supervisor to join our team. The ideal candidate will be responsible for driving sales and key performance indicators, coaching and developing the team, and maintaining visual standards.

About the Role

The successful candidate will have 2-3 years of experience in retail or a related industry. They will be passionate about creating an exceptional customer experience and culture. The role requires excellent communication skills, time management, and ability to drive results.

Main Responsibilities

  1. Drive conversion, sales, and KPI performance.
  2. Demonstrate exceptional customer service standards and supervise the team to deliver a 'service over task' environment.
  3. Work with the back-of-house team to deliver shop floor product availability.
  4. Uphold company retail standards and deliver store visual excellence.
  5. SUPPORT MANAGEMENT TEAM TO DELIVER ALL INTERNAL AND EXTERNAL PROFIT PROTECTION PROCESSES.
  6. SUPPORT WITH NEW TEAM MEMBERS INDUCTIONS AND ON-GOING TRAINING TO BUILD BENCH STRENGTH FOR FUTURE STORE EXPANSION.
  7. ENCOURAGE TEAM MEMBERS TO IMPROVE PERFORMANCE THROUGH EFFECTIVE COACHING.

Requirements

  • 2-3 years of experience in retail or a related industry.
  • Passionate about creating an exceptional customer experience and culture.
  • Proven track record in driving and exceeding set KPIs.
  • Excellent time management skills.

Benefits

  • Work with top brands in the market.
  • Referral bonus scheme.
  • Training and development opportunities.
  • Opportunity to progress across all areas of the business.
  • Attractive staff discount.
  • Access to employee assistance program and mental health champions.
  • One month paid parental leave for full-time employees.

Culture

We value diversity and inclusion and champion a culture where everyone feels valued, included, and celebrated.

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