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APAC Renewal and Upsell Expert

2 weeks ago


Sydney, New South Wales, Australia Quadient Full time

Job Overview

We are seeking an experienced APAC Renewal and Upsell Expert to join our sales team in Australia. This role requires a highly skilled professional who can analyze complex client data and identify opportunities for growth, resulting in increased revenue and improved customer satisfaction.

About the Position

As a key member of our sales team, you will be responsible for analyzing client needs and developing tailored solutions to meet their requirements. You will also be expected to liaise with cross-functional teams to ensure seamless delivery of client needs and identify opportunities for upselling and cross-selling.

Responsibilities

  • Analyze client needs and develop tailored solutions to meet their requirements, resulting in increased customer satisfaction and retention.
  • Liaise with cross-functional teams, including sales, marketing, and product development, to ensure seamless delivery of client needs.
  • Identify and pursue opportunities for upselling and cross-selling, leveraging your knowledge of client needs and market trends.
  • Develop and implement strategies to improve client engagement and retention, resulting in increased revenue and improved customer satisfaction.

Benefits

  • A competitive salary and bonus structure.
  • Ongoing training and development opportunities to enhance your skills and expertise.
  • A collaborative and dynamic work environment with a talented team of professionals.