Resident Experience Enhancement Specialist

1 week ago


Melbourne, Victoria, Australia beBeeResidentExperience Part time $65,000 - $75,000
Enhance Resident Experience

We are seeking a highly motivated and empathetic individual to join our Resident Experience team as a coordinator.

In this role, you will lead a team to deliver an enhanced resident experience through technology and lifestyle programmes tailored to residents' interests.

Your key responsibilities will include:

  • Developing and delivering activities and lifestyle programmes that cater to residents' specific needs.
  • Supporting residents in using technology, including one-on-one support and workshops.
  • Maintaining an up-to-date activities calendar and village updates to keep residents engaged.
  • Facilitating focus groups to gather residents' ideas and interests for programme development.
  • Coordinating village participation in wellness and engagement projects.
  • Organising group excursions for the enhanced activities programme.

The ideal candidate will have:

  • Strong empathy and patience with elderly residents.
  • Excellent communication skills.
  • The ability to think creatively and manage events effectively.
  • Technical expertise and the ability to quickly learn new systems.
  • A valid RSA or willingness to attain.

We offer a supportive team environment, along with benefits such as employee recognition, a designer uniform, and opportunities for professional development and career progression.



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