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Hospitality Ambassador

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Adelaide, South Australia beBeeCustomer Full time $45,933 - $60,165
Job Description

As a key member of our front-of-house team, you will play a vital role in ensuring the exceptional experience of our guests. This dynamic and diverse position involves providing attentive and personalized service to every guest interaction, making each stay truly memorable.

">Key Responsibilities:
  • Respond promptly and efficiently to all guest requests, consistently demonstrating a warm and welcoming demeanor.
  • Collaborate with colleagues to deliver seamless and harmonious service, fostering a culture of teamwork and mutual respect.
  • Develop a deep understanding of our hotel facilities and services, effectively communicating their benefits to guests and showcasing your expertise through suggestive selling.
  • Maintain a high level of professionalism and discretion when handling confidential information and sensitive situations.
Requirements
  • A minimum of [insert number] years of experience in a similar hospitality role, preferably within a high-end or luxury environment.
  • Excellent communication skills, both written and verbal, with the ability to articulate complex ideas and convey enthusiasm for our brand.
  • Strong attention to detail, with a keen eye for maintaining impeccable standards of presentation and quality.
  • Flexibility with regards to shifts, including mornings, nights, and weekends, as well as an ability to work under pressure during peak periods.
  • Proficiency in Opera PMS is advantageous, but not essential.
Benefits

We offer a competitive salary package, as well as opportunities for career growth and development within our company. You will also enjoy a range of perks and privileges, including:

  • A complimentary uniform and laundry facilities.
  • Access to our exclusive employee discount program, offering savings on dining, shopping, and travel.
  • Participation in ongoing training and development programs, designed to enhance your skills and knowledge.
Diversity and Inclusion

We are committed to creating an inclusive work environment that values diversity and promotes equal opportunities for all. We celebrate individual differences and encourage applications from people of all backgrounds, cultures, and perspectives.