Chief Customer Experience Officer

6 days ago

Gold Coast, Queensland, Australia beBeeCustomer Full time $100,000 - $130,000
Customer Service Leadership Opportunity

Seeking a skilled Customer Service Manager to drive sales growth, improve customer satisfaction and develop high-performing teams.

Key Responsibilities
  • Develop and implement customer service strategies to boost sales and enhance customer experience
  • Lead and mentor a team of customer-facing staff to ensure exceptional service standards are met
  • Monitor and analyze sales data to identify trends and areas for improvement
  • Collaborate with cross-functional teams to achieve business objectives and elevate customer experiences
Requirements
  • Proven track record in customer service leadership, preferably in retail or hospitality
  • Excellent communication and interpersonal skills, with the ability to motivate and develop top-performing teams
  • Strong analytical and problem-solving skills, with the ability to interpret sales data and identify opportunities for growth

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