
Business Payment Expert
4 days ago
**Unlock Your Potential in Business Payments
As a critical member of our business payment team, you will play a key role in supporting the financial wellbeing of business customers. Using your analytical skills and product knowledge, you will educate and support merchants in understanding how our ecosystem of products can fit different types of businesses.
We are seeking an individual who thrives in a fast-paced environment and possesses exceptional customer service skills. You will be responsible for prioritising your pipeline daily to maximise efficiency, maintaining current knowledge of our products, and creating custom solutions for complex requirements.
**Responsibilities:**
- Prioritise your pipeline daily for maximum efficiency
- Understand complex requirements and help create custom solutions
- Maintain current knowledge of our product ecosystem
- Create a great first impression for prospective clients
- Develop commercially sound business cases
- Stay up to date with the latest industry trends
- Maintain accurate sales and service data using business tools
**What we are looking for:**
- Previous customer service experience and excellent communication skills
- Finance experience or an interest in banking (desirable)
- Previous sales or technical experience (desirable)
- Able to build and maintain relationships
- Able to master multiple technologies and multitask
- Able to handle complaints in a professional and efficient manner
- A strong risk mindset and proactive approach to development
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