
Customer Service and Operations Specialist
1 week ago
Job Overview
We are seeking a highly skilled Customer Service and Operations Specialist to join our team. This role will be responsible for delivering exceptional customer experiences, coordinating with clients and technicians, and managing administrative tasks.
Key Responsibilities:
- Provide top-notch customer service to clients over the phone and via email.
- Coordinate between clients and skilled technicians to ensure seamless experiences.
- Schedule installation, maintenance, and repairs for residential home lifts.
- Manage administrative tasks, including data entry, document processing, and reporting.
Requirements:
- Be a confident, professional, and clear communicator with strong phone and email skills.
- Be highly organized, detail-oriented, and composed under pressure.
- Be a proactive problem-solver who thrives on juggling tasks, planning ahead, and solving problems.
Our Company Culture:
We value teamwork, camaraderie, and collaboration in our work environment. Our employees enjoy a competitive salary, bonus incentives, and a modern office designed for success.
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