Enterprise Solutions Advisor

1 week ago

Canberra, ACT, Australia beBeeBusiness Full time $94,563 - $105,909
About the Role

The Business Capabilities Advisor plays a key role in supporting and leading members within the Branch, as well as developing and implementing initiatives, projects and systems to sustain high levels of service delivery to business partners.

This role requires a willingness to learn and acquire knowledge and skills to support and develop multiple business and system enquiries on a daily basis.

Key responsibilities include:

  • Acting as a key contact point for routine stakeholder communication
  • Liaising with internal and external stakeholders in relation to business services, including assistance and management of defects and enhancements across business systems
  • Developing and implementing effective standards and processes to ensure ongoing delivery of critical business service delivery operations
  • Embedding continuous improvement to service delivery through reporting, analysis and planning
  • Assisting clients to prepare for adoption and usage of new solutions, processes and/or systems
  • Providing secretariat services for stakeholders and system user groups
  • Assisting business managers with development of briefs, materials and reports
  • Leading a small team to support stakeholders and implement improvements

To be successful in this role, you will demonstrate the following experience, skills and attributes:

  • Demonstrated experience in building and maintaining relationships with internal and external stakeholders, via high level verbal and written communication
  • Ability to lead a team to effectively plan and prioritise workload to manage competing priorities
  • Demonstrated experience in identifying, developing and implementing continuous improvement of business processes, to ensure efficient and effective business operations
  • Coordinating and supporting secretariat responsibilities to support stakeholders' meetings and committees
  • Ability to influence collaboratively while contributing to create a positive workplace culture within the Agency

Eligibility

- Citizenship: To be eligible for employment, applicants must be an Australian citizen.

- Security Clearance: Applicants will be required to obtain and maintain a minimum Negative Vetting 1 security clearance.

More information about conditions is available in the Enterprise Agreement 2024-2027 on our website

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