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Senior Enterprise Solutions Architect

2 weeks ago

Canberra, ACT, Australia beBeeTechnical Full time US$180,000 - US$240,000
Job Opportunity

We are seeking a Senior Technical Architect to join our Professional Services team within the Customer Success Group (CSG).

The Senior Technical Architect will serve as a strategic advisor and Salesforce product and platform expert to the company's largest, most complex enterprise customers.

This role involves collaborating with Customers and Partners during project cycles to share extensive knowledge of the Salesforce.com platform and product suite.

Candidates must have experience in technical architecture, enterprise integration, and business solution implementation, as well as be able to drive toward the best possible solutions.

The ideal candidate will paint a solution vision, architect the system and provide guidance during the implementation.

This is a highly effective role that requires interaction across technical and business resources from the developer level through mid-management and above.

A trusted advisor for business and technology collaborators, the Senior Technical Architect supports and is in close alignment with project management activities.

About You
  • You will ensure scalable and standard methodology solutions to meet and exceed customer needs.
  • You will guide the evaluation of business and technical requirements.
  • You will build relationships with key collaborators and team members.
  • You will act as lead architect for the overall engagement by coordinating and aligning work of multiple architects on the team.
  • You will align with project and engagement managers to support planning and implementation in close collaboration with the customer.
  • You will review and guide project vision and direction, implementation approach and key artefacts.
  • You will direct early solution evaluation, including proactive management of issues and effective engagement with executives, the account team, engineering, and product management.
  • You will where required, hands-on application configuration to meet customer needs.
  • You will direct and mentor diverse teams, such as customers, partners, and colleagues in technical delivery aspects, as well as non-technical topics such as communication strategies or executive influence.
  • You will fuel our internal growth by identifying, leading or contributing to internal pivotal initiatives, such as innovations, building up a strategic brand, and nurture teammates' skills by sharing knowledge.
  • You will where required, support pre-sales activities to position Salesforce Services.
  • You will contribute to broader goals by becoming a citizen philanthropist and give back to our communities by joining or leading volunteering activities.
Requirements
  • Australian Citizenship is required or eligibility for NV1 clearance is preferred.
  • You must have hands-on technical consulting and solution implementation experience for a major software domain (e.g. CRM, ERP, HR) as well as coding experience in object oriented languages.
  • You must be able to analyze, design, and optimize business processes via technology and integration.
  • You must have experience in guiding customers and project members in rationalising and deploying emerging technology for business use cases.
  • You must be able to work independently and as part of a distributed team and a willingness to take ownership of problems.
  • You must be able to rapidly learn new technologies as well as strong presentation, communication and facilitation skills.
  • You may be required to travel regionally depending on customer needs.
  • Your experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).
Preferred Qualifications
  • You should have a detailed understanding of Web Services, Data Modeling, and Enterprise application integration concepts, including experience with enterprise integration tools (ESBs and/or ETL tools), and common integration design patterns with enterprise systems (e.g. CMS, ERP, HRIS, DWH/DM).
  • You should be able to build and maintain key relationships with C-level / mid level and key decision makers.
  • You should have experience as a Senior Architect and/or CTO in a mid to large sized organisation with leadership driving an organisational transformation in a matrixed organisation.
  • You should have experience of defining and delivering enterprise applications on the Salesforce Platform including coded solutions.