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Flagship Assistant Store Manager

2 months ago


Sydney, New South Wales, Australia JD Sports Fashion Australia Pty Full time
About JD Sports Fashion Australia Pty

JD Sports Fashion Australia Pty is a leading global sports fashion retailer, recognized as the 'Undisputed King of Trainers'. We offer unparalleled service and style to our customers, striving to inspire the emerging generation through a captivating connection to the universal culture of Sport, Music, and Fashion.

The Role

As an Assistant Store Manager, you will work in partnership with your Store Manager to inspire your team to achieve greatness across all touch points of your store. You will assist in overseeing the day-to-day operations of your store to achieve, if not exceed, financial Key Performance Indicators (KPIs), and ensure visual excellence of product is merchandised as per directive of the business.

Key Responsibilities
  • Commercialism and Business Development
    • Ensure sales targets and KPIs are communicated to the team and are being monitored daily
    • Manage conversion, Average Transaction Value (ATV), and Units Per Transaction (UPT) to deliver growth to budget
    • Take immediate action to resolve underperformance on a daily basis
    • Assist the Store Manager with creating and reviewing store base rosters
    • Complete daily walkthroughs with your Store Manager and Visual Merchandiser to ensure visual priorities are presented to the JD standard and will attract, engage, and motivate customers to purchase
  • Resilience, Adaptability, and Pace
    • Ability to adapt to continuously changing processes and procedures, due to JD Sports business rapid growth
    • Demonstrate exceptional Customer Service standards and effectively floor manage the team across all areas to deliver a 'service over task' environment
    • Ability to manage multiple key priorities in your store from people management, sales targets, campaign launches, visual merchandising, stock management, Profit and Loss (P&L), and in-store marketing
    • Delegate certain tasks to other Managers within your store and ensure the store set up always remains synonymous to company directive
  • Dynamic People Management
    • Set clear expectations both daily and weekly to motivate and inspire your team
    • Train the team on all internal and external loss prevention procedures, and lead by example through demonstration to ensure these processes are adhered to
    • Deliver regular updates to your Store Manager regarding operations and people performance, highlighting key improvements and achievements
    • Inspire, train, and support your team to drive a world-class experience for the JD customers
  • Self-Development and Determination

We understand that self-development and determination is subjective to the individual. So, ask yourself, do you value self-development and take every opportunity to learn and grow?

Whatever your answer is, if you think you have what it takes to join the 'Undisputed King of Trainers', we want to hear it

What's in it for you?
  • Work with some of the best product and biggest sports fashion brands in the market
  • Training and development to evolve and shape your career
  • Opportunity to progress across all areas of the business including Retail, Support Office, and our Distribution Centre
  • Treat yourself to our attractive staff discount This can also be used for friends and family
  • Access to our Employee Assistance Program & Mental Health champions
  • One month paid parental leave for full-time employees

We are passionate about connecting with skilled and dynamic individuals who are invested in their development, so that together we can evolve our brand's success, alongside evolving your career.

JD values diversity and inclusion and champions a culture where everyone feels valued, included, and celebrated.