Customer Service Champion

3 days ago

Sydney, New South Wales, Australia beBeeCustomer Full time $90,000 - $110,000
Customer Experience Professional

This dynamic role involves delivering exceptional customer service and driving business growth through proactive and detail-oriented individuals.

The successful candidate will be responsible for managing phone and email correspondence with key customers, ensuring prompt and professional communication. You will also deliver or exceed KPI targets for the assigned markets, performing tasks relating to report creation, system updates, inbound freight analysis, order management, and learning Power BI tools.

Key Responsibilities:

  • Manage phone and email correspondence with key customers.
  • Deliver or exceed KPI targets for the assigned markets.
  • Perform tasks related to report creation, system updates, inbound freight analysis, order management, and learning Power BI tools.

Requirements:

  • Proactive and detail-oriented individual.
  • Excellent interpersonal skills and strong problem-solving abilities.
  • Ability to work independently and build effective cross-functional partnerships.

Benefits:

  • Able to thrive in a fast-paced environment.
  • Opportunity to elevate the customer experience.
  • Partner with sales colleagues to effectively manage customer requirements and expectations.

Why Work With Us?

We believe in an agile working culture for all our roles, offering flexibility to suit your needs. If you value diversity and inclusion, we encourage you to explore our inclusive environment, where you can celebrate your unique perspectives and generate curiosity to create unmatched understanding of each other.

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