Customer Service Representative for Vehicle Rentals

4 days ago


Australia beBeeCustomerService Full time $50,000 - $80,000

We are seeking a Customer Service Representative to join our team on a part-time basis. This role is ideal for individuals who enjoy working in a fast-paced environment and have excellent communication skills.

About the Role

The primary responsibility of this position is to provide exceptional customer service to our clients. You will be responsible for greeting and assisting customers, processing rental agreements, and promoting additional products and services.

To be successful in this role, you must possess excellent communication and interpersonal skills. You should also be able to work efficiently in a high-pressure environment and have a positive attitude towards problem-solving.

Key Responsibilities
  • Greet and assist customers in renting vehicles based on their preferences and needs
  • Process rental agreements accurately and efficiently
  • Promote and upsell additional products and services
  • Address customer inquiries and concerns promptly and professionally
  • Achieve or exceed individual and team sales targets
Requirements

To be considered for this role, you must have:

  • Previous experience in sales, customer service, or retail
  • Excellent communication and interpersonal skills
  • Ability to work efficiently in a high-pressure environment
  • Flexibility to work on a rotating shift roster
  • Valid Australian driver's license with a clean driving record
Benefits

This role offers a competitive hourly rate and generous incentive scheme. You will also have access to ongoing training and development opportunities, as well as exclusive discounts on private health insurance and car rental.

About Us

We are a leading provider of vehicle rental services, offering a wide range of cars and vans for hire. Our team is committed to delivering exceptional customer service and ensuring that our clients have a seamless and enjoyable experience.



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