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Accounts Clerk

2 months ago

North Altona, Victoria, Australia Conquest Recruitment Group Full time
Job Title: Accounts Clerk

Conquest Recruitment Group is seeking an experienced Accounts Clerk to join our team. As an Accounts Clerk, you will be responsible for processing receipts, reconciliations, and administrative tasks.

Key Responsibilities:
  • Process receipts, including cheques, direct deposits, credit cards, and webstore captures/downloads.
  • Reconcile major customer accounts.
  • Investigate and resolve escalated customer debtor disputes promptly.
  • Monitor potential bad debts and provide timely advice to the Senior Accountant.
  • Manage "On Hold" customers to ensure compliance with assigned or approved credit limits.
  • Process credit applications.
  • Attend promptly to customer requests via email, phone, etc.
  • Ensure prompt answering of telephone calls, both internal and external.
  • Perform general administrative duties as required, including filing, scanning, and maintaining a neat and tidy workspace.
Selection Criteria:
  1. Experience: Demonstrated experience in accounts receivable or a similar role, preferably within the apparel industry (1-2 years minimum).
  2. Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with customers and resolve disputes.
  3. Attention to Detail: Strong attention to detail and accuracy in processing receipts, reconciliations, and administrative tasks.
  4. Customer Focus: Proven ability to build rapport with customers and prioritize customer satisfaction while ensuring timely debt collection.
  5. Organizational Skills: Exceptional organizational skills with the ability to manage multiple tasks and deadlines effectively.
  6. Problem-Solving Skills: Ability to investigate and resolve escalated customer debtor disputes promptly and independently.
  7. Team Player: Collaborative attitude with the ability to work effectively within a team environment and support colleagues when necessary.

If you are passionate about providing exceptional customer service and possess the required skills and experience, we invite you to apply for this exciting opportunity. Please submit your resume and a cover letter addressing the selection criteria. Only shortlisted candidates will be contacted.