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Brisbane Site Operations Leader
2 weeks ago
Site Manager Role
We are seeking a highly motivated and organized Site Manager to oversee the day-to-day operations of our Brisbane location. As the Site Manager, you will be responsible for managing the daily operation of the site, including supervising and training casual crew members, managing the roster, ensuring boats are clean and safe, and maintaining excellent customer service standards.
Key Responsibilities:
- Manage the daily operation of the site at Breakfast Creek
- Lead, supervise, and train casual crew members
- Manage the roster using Connecteam platform
- Ensure boats are clean, safe, and operational ready each day
- Maintain excellent customer service standards and handle guest issues
- Monitor compliance with safety management procedures
Business Growth & Marketing:
- Assist in executing local marketing and promotional campaigns
- Identify and create partnerships with hotels, restaurants, bars, and tourism operators
- Explore and manage collaboration deals (e.g., commissions, referral programs, food/drink partnerships)
- Help manage social media and content capture on-site (optional depending on experience)
- Track local marketing performance and contribute ideas for sales growth
- Work towards revenue and wage targets (bonus scheme available)
About You:
- You must be organized and proactive, with excellent people skills
- You should have previous experience in tourism, hospitality, or leisure operations, and leading a small team is an advantage
- You should be adaptable and solutions-focused, with strong problem-solving skills
- You must be available to work weekends and public holidays during core trading periods
Benefits:
- A unique opportunity to manage one of Brisbane's most exciting water-based tourism businesses
- Competitive pay + bonus scheme linked to revenue & wage targets
- Flexibility and autonomy in running the site
- Opportunity to grow with the business as we expand into new products and partnerships
This job description has been restructured for clarity and readability