Administrative Professional
2 days ago
This position involves providing an exceptional front-desk experience, ensuring all visitors and clients have a positive impression of the organisation.
About the RoleThe successful candidate will be responsible for managing administrative tasks, coordinating appointments, and assisting with client inquiries in a friendly and professional manner.
Main Responsibilities- Front Desk Management: Greet and assist all visitors and clients in a welcoming and efficient manner.
- Communication: Answer and direct phone calls, taking messages as necessary to ensure timely communication.
- Maintenance: Maintain a clean and organised reception area to create a pleasant environment.
- Appointment Coordination: Schedule and confirm appointments for clients with various service providers, ensuring timely communication and coordination.
- Administrative Support: Perform general administrative tasks such as filing, photocopying, and data entry to maintain accurate records.
- Client Assistance: Provide information and support to clients regarding available services and resources, assist with completing necessary forms and documentation, and handle client inquiries and resolve issues or escalate them to the appropriate staff member.
- Organisational Contributions: Commit to high-quality management through the use of quality management systems, contribute towards process development, and actively participate in maintaining workplace health and safety standards, adhering to relevant legislation and policies.
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Administrative Professional
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