
Chief Hospitality Ambassador
2 days ago
This role involves delivering exceptional customer service to guests. Responsibilities include checking in and out of hotel guests, maintaining guest accounts, taking reservations, and assisting with guest inquiries.
You will work closely with the Front Office Department to ensure that all guests feel welcome and comfortable. This includes creating a welcoming impression as an ambassador for the hotel at all times.
To succeed in this role, you will need to be competent in using software packages such as Word, Excel, and PowerPoint, as well as OPERA Software or similar. You should also have a passion for delivering energetic customer service and a positive attitude.
The successful candidate will enjoy a range of benefits including flexible working hours, parental leave, birthday leave, long service leave portability, enhanced superannuation, travel and stay benefits, and excellent career growth opportunities.
Key Skills:- Exceptional customer service skills
- Proficiency in software packages (Word, Excel, PowerPoint)
- OPERA Software or similar
- Flexible working hours
- Parental leave
- Birthday leave
- Long service leave portability
- Enhanced superannuation
- Travel and stay benefits
- Excellent career growth opportunities
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